Housing Specialist

Reports to: Housing Programs Manager

Scope of Position: Develop comprehensive plans for each housing program participants and

monitor progress. Housing Specialist will facilitate through referral for all housing related services like

identifying immediate needs, health care, mental health, chemical dependency, general education,

rental education and employment readiness workshops, and in all aspects will carry out the Mission

of YWCA NCW to Eliminate Racism and Empower Women.

Wage Range: $23.00-$25.00/hour

Essential Duties and Accountabilities:

Conducts housing program participant intake
- Completes enrollment/identifying what services are needed
Conducts related admin tasks
Provides assistance and guidance with the following tasks
- applying for subsidies
- locating and securing housing for program participants
- Helps complete applications of various rental housing resources
- Provides mediation and advocacy with landlords and/or community partners on the participant’s behalf to develop a workable plan to obtain or maintain housing
Conduct Weekly Case Management – Peer Model – Plan – Refer – Check Back – Assist
- Identifies participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services
Data entry, HMIS and RedCAP
Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance.
Participate in all program meetings, staff development activities, and other duties as assigned.
Work as part of a team to provide comprehensive and strength-based services to clients through coordination of cases and effective communication between team members and departments.
Work to protect all clients’ safety, confidentiality and best interest.

Requirements: To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily the requirements below are represented of the knowledge, skill and/or ability

required.

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Must be able to work with people of diverse backgrounds, races, religious beliefs, ethnicities and sexual orientation.
Good math skills, attention to detail and organizational skills.
Effective verbal and written communication skills.
Proficient with the use of the internet and basic computer programs (M365).
Ability to work cooperatively as a team member.
Comply with all policies, procedures and protocols of the agency

Language Skills: Ability to communicate effectively with staff and team members. Must be able to read

and understand documents such as policies and procedures such as safety rules, operations, instruction

and procedure manuals.

Reasoning Ability: Ability prioritize, problem solve and make appropriate decisions.

Physical Demands: While performing duties of this job, the position may require lifting up to 50

pounds, on occasion.

Work Environment: The job is performed in a regulated environment within the building and may be in

an outside environment for up to an 8-hour shift. May require evenings and/or weekends.